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LOADHAULPLACE / HELP

Get the job done.

Short guides. Clear steps. Help when you need it.

Getting started

Your first job, first shift and everyday navigation.

5 guides
Set up your first shiftFollow this order once. Reuse the setup on your next shift.
  1. Sign in, then open Work Fronts and create your job and work fronts.

  2. Add your people and their recorded equipment qualifications in Crew Manager.

  3. Open Shift Lineup. Check the job, date and shift, then add the sections you need.

  4. Assign equipment and operators. Enter targets, conditions, safety items and handover notes.

  5. Record actual work as the shift progresses. Review the dashboard before generating the final report.

Check the save status before leaving the page or switching devices.

Open Shift Lineup
What is each page for?Use the top navigation to move between your main work areas.
  1. Work Fronts: jobs, scopes, team access and submitted progress. Shift Lineup: plan and record a shift.

  2. Crew Manager: people, qualifications and manpower. Forms: safety records, plans, procedures and action items.

  3. Field Tools: calculations. Records: saved work, files, shared links and backups.

  4. AI ASSIST: document questions and saved analyses. My Shift: your shift overview and crossover.

Open My Shift
Run a shift from start to finishPrepare → record → review → hand over.
  1. Read the previous crossover and check the selected job, date and shift.

  2. Confirm operator cover, equipment availability, work fronts and required forms.

  3. Update production, charged hours, delays and changes as they happen.

  4. Review totals, outstanding actions and safety before submitting and sharing.

  5. Save the setup for reuse and prepare a clear crossover for the incoming shift.

Open My Shift
Know where your work is savedA device draft and a synchronized account record are different.
  1. Watch the save or synchronization status after editing.

  2. Wait for account saving to finish before opening the same work on another device.

  3. Keep the page open if saving fails. Check your connection and sign-in, then retry.

  4. Back up device work before clearing browser data or changing browsers.

Some Field Tools entries and drafts stay in this browser. Signing in alone does not prove every local change has synchronized.

Open Records
Use light mode, dark mode or a smaller screenUse the theme control in the header to change appearance.
  1. Choose the theme that is easiest to read in your working conditions.

  2. On a phone, scroll the navigation to reach all pages. Wide tables may scroll horizontally.

  3. Collapse sections you are not editing to keep your shift page short.

  4. Use Help → Report a bug if text or controls overlap. Include the page and device.

Report a display problem

HUMAN HELP

Report a bug

Tell us where you got stuck and what happened. We’ll prepare the email for you.

support@loadhaulplace.com

Press Send in your email app to submit it. You can attach a screenshot there.

To support@loadhaulplace.com. No reports, screenshots or account data are attached automatically.